Air Cargo Management Ground Handling & Terminal Management
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Synopsis

"Achieving safety, efficiency and customer satisfaction benefits requires a focus on human performance from the start to the end of the process and subsequently in day-to-day aircraft operations and maintennace. Understanding and managing human performance is critical for the future of Air Traffic Management(ATM). No matter how advanced the concepts and systems become, humans will be on centre stage as the decision makers, and human performance will remain the key driver of ATM performance. ‘Human error’ is really just a by-product of normal variability in human performance. This same variability allows humans to keep the air traffic moving and to recover from near disasters. The key lies in ensuring that the system is safe by design and that performance variability is properly handled in both design and management. The Microclass on Human Factors in Aviation with a focus on organizational behavior provides a comprehensive understanding of the intricate relationship between human factors and organizational dynamics within the aviation industry. This course delves into the psychological, social, and managerial aspects that shape behavior within aviation organizations, ultimately impacting safety, efficiency, and overall performance."

Objectives

  • To emphasize the importance of Human Factors which influence the individual behaviour in their organizations in Aviaiton Sector.
  • To understand how effective leadership fosters trust, engagement, and commitment among employees, while poor leadership can result in disengagement, resistance to change, and turnover.
  • Emphasize on team dynamics, including roles, responsibilities, and interpersonal relationships, which impact team performance and effectiveness.
  • To have clarity as to how positive organizational culture promotes innovation, adaptability, and employee well-being, while a negative culture can lead to resistance to change, low morale, and dysfunctional behavior.
  • Understand popular theories of motivation, (viz., Maslow's hierarchy of needs and Herzberg's two-factor theory, Goal setting theory and other important theories) provide insights into the factors that influence employee motivation & satisfaction
  • Focusing on effective conflict resolution strategies, which can help mitigate the negative effects of conflicts and stress on organizational behavior.
  • To demonstrate the importnace of human factors in aviation and reposition human factor as key to effective decision making; Encourage implementation of human factor principles in aviation activities
  • Recognize the postive and negative role of human performance in aviation safety and operational effectiveness. Understanding the contribution of HF towards safe and efficient operational performance.
  • Apply human factors principles in safety analysis and safety management; Identifying barriers to understanding Human Factors in prevention of incidents and accidents amongst key Decision Makers in the aviation industry

Programme  

This Microclass will start from Sat 4th May and will conclude on 26th May 2024. Classes will be conducted on weekends (Saturdays and Sundays) across 8 Slots of 3- hour each, as per the program schedule.

Take Away from this Microclass

Participants will emerge from the course with a profound understanding of how human factors intertwine with organizational behavior in the aviation sector. They will gain insights into leadership styles, team dynamics, communication strategies, motivational aspects crucial for enhancing safety and efficiency within aviation organizations. They will be able to appreciate practical skills required in managing change, mitigating human error, and fostering a robust safety culture, thus better equipped to navigate the complexities of the aviation industry. Ultimately, they will play a pivotal role in improving operational outcomes and contributing to a safer and more resilient aviation environment.

Eligibility

Aviation personnel across the hierarchy from Managers | Junior Aviation Managers | Team Leaders | Aspiring Managers | Aviation Management Graduates | Pilots | Aeronautical Engineers | Aircraft Maintenance Engineers | Aircraft Maintenance Technicians | General Management Graduates | Non-Aero Personnel with 2 Years of Experience in Aviation Industry.

Certification

Candidates who have successfully completed this Microclass will be awarded with a Certificate of Completion by Aviationia, Atlântica and Shervi Aviationia as well as  a Certificate of Specialisation from Atlântica University.

Meet Your Coach

Rajan Umralkar is an experienced aviation industry veteran with more than 40 years of diverse expertise. From holding overseas assignments as Country Head in China and Scandinavia to handling VVIP aircraft there, he is backed with an extensive solid experience, which also involves overseeing airport operations at CSIA T2. In addition to his proficiency in Cargo Management, DGR and Ground Handling, he has been active in operational and administrative roles at Air India. His other notable achievements include introducing a fifth service between India and China. Moreover, Rajan possesses a training profile as well, being part of the Faculty at the Air India Staff College. During his career, he was certified by the IATA and approved by the DGCA for DG Regulations Training. He has recently been certified as a Master Trainer by the Government of India (NSDC/MEPSC). Presently serving as a GOI Lead Assessor (NSDC/MEPSC) to emphasise ongoing commitment to professional development, Rajan mentors aviation professionals with an essence of acadustry®️-oriented coaching at Shervi Aviationia India, in Air Cargo Management and Ground Handling & Terminal Management.

What This Course Entails

Live Sessions

Instructor-led Training Sessions

Assessment

Individual / Group Assignments And / Or Mini Project

Roll Play Exercise

Group Discussion & Group / Leadership Task Activities

Real-Time Practice

Review of Topics, Q & A Sessions, End Topic Exercises